Customer service
Create a Killer Customer Experience with Effective Customer Surveys
Here’s how your startup can use a survey to improve its customer experience.
Tips on starting your business from someone who’s been there
It’s hard to know what to focus on when you’re starting a business.
Embracing technology to improve customer service
When it comes to technology, many businesses understandably want more, more, more.
Build credibility for your startup idea with loyal customers
Devising a startup idea isn’t just a matter of envisioning a new technology and creating it. It’s also about finding loyal customers and building support and trust over time.
Improve customer loyalty and keep a business thriving
A healthy, happy business starts with loyal customers. Boosting consumer satisfaction should be a top priority for your company.
Improve your skills as a salesperson
There’s no easy way to overcome sales-phobia. Here are a few tips that might help, though.
How to use social media for customer service
Providing customer service over social media can help your small business enhance its reputation.
Tips to effectively handle client interactions
While consumers rely on your products and services for a number of reasons, each client represents a significant investment of your firm’s time and resources.
The (surprising) truth behind customer loyalty
Many people talk about the importance of customer loyalty, but fewer individuals can actually provide useful information about what this metric means or how to improve it.
The importance of customer service in the digital age
Customer service has evolved significantly since the emergence of multinational, web-based companies.
How to use Reddit to grow your business
To this end, leveraging Reddit, the popular social news platform, could be one of the more unique and successful marketing strategies for small business.
3 tips for better lead generation and conversion
For most companies, lead generation marketing is just another practice used to increase profit margins.