The Intersection of Business and Technology – Powered by Cox Business
Here’s how your startup can use a survey to improve its customer experience.
It’s hard to know what to focus on when you’re starting a business.
When it comes to technology, many businesses understandably want more, more, more.
Devising a startup idea isn’t just a matter of envisioning a new technology and creating it. It’s also about finding loyal customers and building support and trust over time.
A healthy, happy business starts with loyal customers. Boosting consumer satisfaction should be a top priority for your company.
There’s no easy way to overcome sales-phobia. Here are a few tips that might help, though.
Providing customer service over social media can help your small business enhance its reputation.
While consumers rely on your products and services for a number of reasons, each client represents a significant investment of your firm’s time and resources.
Many people talk about the importance of customer loyalty, but fewer individuals can actually provide useful information about what this metric means or how to improve it.
Customer service has evolved significantly since the emergence of multinational, web-based companies.
For most companies, lead generation marketing is just another practice used to increase profit margins.