What you do often speaks louder than what you say

If you run your own business, you’re in charge of establishing your brand image and how consumers will view your organization. While you might start branding your business through creative marketing campaigns, you must eventually sit down and consider what makes your company different from your competition.

Business owners often make the mistake of labeling their companies with terms that they think resonate with buyers. However, more often than not, terms like “motivated” and “innovative” are applied to an organization by its customer base, not the brand itself. The reason is that actions often speak louder than words, and misrepresenting a business through words can often leave sour tastes in the mouths of buyers.

Of course, branding is essential, and finding the appropriate syntax to position your company atop your industry is extremely important in today’s competitive marketplace. Therefore, when working to earn the titles of “innovative” and “motivated,” you should spend time cultivating a brand of humbleness and pride. Companies that communicate a drive to improve upon their offerings, and then show the ways in which those changes are being made, often find that they earn honor through honesty and action.

Additionally, brands that are often considered innovative convey passion for their businesses. Somewhere along the line, a company was launched because its managers were genuinely interested in the field and wanted to help improve the offerings found in the niche marketplace. Striving to provide that passion often leads to unique ideas, and those concepts are what help garner titles like innovative and leadership.

There will always be a struggle to find the right words to represent a brand, especially in marketing, but those companies that lead by example will find that their buyers are forming the messages themselves. While you want to shy away from calling yourself innovative and motivated, you can claim those terms through a proven ability to perform and improve within your work and your industry.

What have you done in the past to help find what makes your brand unique?

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.