Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

How Your Business Can Take Advantage of LinkedIn's New Lead Gen Forms

LinkedIn is great for networking, but it...

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[addtoany url="http://www.coxblue.com/how-your-business-can-take-advantage-of-linkedins-new-lead-gen-forms/" title="How Your Business Can Take Advantage of LinkedIn's New Lead Gen Forms"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

4 Reasons Your Startup or Small Business Should Focus on Chatbots Not Apps

Chatbots are changing the game for how...

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[addtoany url="http://www.coxblue.com/4-reasons-your-startup-or-small-business-should-focus-on-chatbots-not-apps/" title="4 Reasons Your Startup or Small Business Should Focus on Chatbots Not Apps"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

3 Entrepreneurial Lessons They Don't Teach You In College

More and more entrepreneurs are opting...

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[addtoany url="http://www.coxblue.com/3-entrepreneurial-lessons-they-dont-teach-you-in-college/" title="3 Entrepreneurial Lessons They Don't Teach You In College"]

Laurence Bradford
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Laurence Bradford

I am the creator of Learn to Code With Me, where I help people learn how to code so they can get ahead in their careers and ultimately find more fulfillment in their lives. After teaching myself how to code at 22 years old, I discovered the abundance of professional opportunities that technological knowledge can offer. Today, I show others how digital skill acquisition can open doors to new professional possibilities. In addition, I am passionate about EdTech and using technology to break down barriers in the education system, and I hold a full-time job at Teachable as a Product Manager. My writing has been featured on Mashable, SitePoint, The Muse, and more. You can find me at learntocodewith.me or on Twitter @learncodewithme.
Laurence Bradford
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Latest posts by Laurence Bradford (see all)

10 Ways To Attract Tech Talent As A Growing Startup

Hiring tech talent — software...

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[addtoany url="http://www.coxblue.com/10-ways-to-attract-tech-talent-as-a-growing-startup/" title="10 Ways To Attract Tech Talent As A Growing Startup"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

Beyond Surveillance: Three Surprising Ways Security Cameras Can Help Your Business

When you first think of security...

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[addtoany url="http://www.coxblue.com/beyond-surveillance-three-surprising-ways-security-cameras-can-help-your-business/" title="Beyond Surveillance: Three Surprising Ways Security Cameras Can Help Your Business"]

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

5 Ways Your Small Business Can Go High-Tech

Technology is changing how we do...

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[addtoany url="http://www.coxblue.com/5-ways-your-small-business-can-go-high-tech/" title="5 Ways Your Small Business Can Go High-Tech"]

Murray Goldstein

Murray Goldstein

Murray Goldstein serves as the Executive Director of SMB Segment Marketing for Cox’s business services division.He has primary responsibility for small-to-midsize business-to-business acquisition, lifecycle and digital marketing for Cox Communications.As part of this role, Goldstein oversees marketing strategy across industry-leading, business-grade voice, data and video technology solutions.
Murray Goldstein

6 Questions to Ask When Selecting a Technology Partner for Your Business

Outsourcing some of your IT needs to a...

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[addtoany url="http://www.coxblue.com/6-questions-to-ask-when-selecting-a-technology-partner-for-your-business/" title="6 Questions to Ask When Selecting a Technology Partner for Your Business"]

Meet Get Started OC Winner John Chi of Synova Life Sciences

The human body is a miraculous thing....

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[addtoany url="http://www.coxblue.com/get-started-oc-winner-john-chi-of-synova-life-sciences/" title="Meet Get Started OC Winner John Chi of Synova Life Sciences"]

Meet Get Started Omaha Winner Ali Clark of Snowshoe Candy Co.

  Food is a universal bond. Whether...

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[addtoany url="http://www.coxblue.com/meet-get-started-omaha-winner-ali-clark-of-snowshoe-candy-co/" title="Meet Get Started Omaha Winner Ali Clark of Snowshoe Candy Co."]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

Is Your Waiting Room Driving Customers Away?

In many types of...

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[addtoany url="http://www.coxblue.com/is-your-waiting-room-driving-customers-away/" title="Is Your Waiting Room Driving Customers Away?"]

Jeff Kauflin

Jeff Kauflin

I write about leadership and careers for Forbes, covering approaches to management and the evolving workplace. Before Forbes, I was a regular contributor to Entrepreneur magazine and wrote for Fast Company and Business Insider. For ten years I worked in marketing consulting, in roles ranging from client consulting to talent management. I’m a graduate of Middlebury College and Columbia Journalism School.
Jeff Kauflin

How Two Entrepreneurs Found An LED Lighting Niche And Built A Booming Business

As Cole Zucker drives through San...

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[addtoany url="http://www.coxblue.com/how-two-entrepreneurs-found-an-led-lighting-niche-and-built-a-booming-business/" title="How Two Entrepreneurs Found An LED Lighting Niche And Built A Booming Business"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

New Ways Affordable Technology Is Enhancing Business Communication and Collaboration

It’s a major understatement to say...

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[addtoany url="http://www.coxblue.com/new-ways-affordable-technology-is-enhancing-business-communication-and-collaboration/" title="New Ways Affordable Technology Is Enhancing Business Communication and Collaboration"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

3 Unconventional Ways TV Can Strengthen Your Team’s Culture

Everybody has their own way of getting...

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[addtoany url="http://www.coxblue.com/3-unconventional-ways-tv-can-strengthen-your-teams-culture/" title="3 Unconventional Ways TV Can Strengthen Your Team’s Culture"]

Instapath Bioptics Wins Get Started New Orleans 2017 With A Focus on Patient Care

As patients and recipients of medical...

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[addtoany url="http://www.coxblue.com/instapath-bioptics-wins-get-started-new-orleans-2017-with-a-focus-on-patient-care/" title="Instapath Bioptics Wins Get Started New Orleans 2017 With A Focus on Patient Care"]

Ian Altman
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Ian Altman

I cover integrity-based sales and business development. Full Bio «
I am an author, strategic advisor and internationally sought speaker on integrity-based sales and business development. As a services and technology CEO for two decades, I draw on years of success and research on how customers make decisions. I deliver an approach to selling everyone can embrace, even your customers.
Ian Altman
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How The Most Successful Presenters Pitch Their Ideas

It’s not enough to simply deliver...

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[addtoany url="http://www.coxblue.com/how-the-most-successful-presenters-pitch-their-ideas/" title="How The Most Successful Presenters Pitch Their Ideas"]

Murray Goldstein

Murray Goldstein

Murray Goldstein serves as the Executive Director of SMB Segment Marketing for Cox’s business services division.He has primary responsibility for small-to-midsize business-to-business acquisition, lifecycle and digital marketing for Cox Communications.As part of this role, Goldstein oversees marketing strategy across industry-leading, business-grade voice, data and video technology solutions.
Murray Goldstein

Digital Transformation: Why IT is More Important Than Ever to Small and Midsize Businesses

The pace of digital innovation is...

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[addtoany url="http://www.coxblue.com/digital-transformation-why-it-is-more-important-than-ever-to-small-and-midsize-businesses/" title="Digital Transformation: Why IT is More Important Than Ever to Small and Midsize Businesses"]

Cox Business Releases Results of 2017 Small Business Consumer Pulse Survey

An overwhelming number of Americans...

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[addtoany url="http://www.coxblue.com/cox-business-consumer-pulse-survey-2017/" title="Cox Business Releases Results of 2017 Small Business Consumer Pulse Survey"]

The waiting room experience at your...

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[addtoany url="http://www.coxblue.com/while-you-wait-services-as-a-competitive-advantage/" title="3 While You Wait Services That Can Provide Your Business A Competetive Advantage"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

5 Technology Essentials for Your Small Business in 2017

As a small business owner, it can be...

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[addtoany url="http://www.coxblue.com/5-technology-essentials-for-your-small-business-in-2017/" title="5 Technology Essentials for Your Small Business in 2017"]

Ash Read

Ash Read

Content crafter at Buffer. I’m fascinated by storytelling, entrepreneurship, and travel. When I'm not writing, you'll usually find me on a football pitch or basketball court.
Ash Read

7 Secrets of Super-Successful Video Marketing

By now, it’s clear that video is...

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[addtoany url="http://www.coxblue.com/7-secrets-of-super-successful-video-marketing/" title="7 Secrets of Super-Successful Video Marketing"]

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

How Partnerships Between Large Companies and Startups Can Make Both More Successful

Which companies do you think attract the...

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[addtoany url="http://www.coxblue.com/how-partnerships-between-large-companies-and-startups-can-make-both-more-successful/" title="How Partnerships Between Large Companies and Startups Can Make Both More Successful"]

Shep Hyken
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Shep Hyken

Chief Amazement Officer at Shepard Presentations
I am the Chief Amazement Officer at Shepard Presentations. As a customer service and experience expert, I help organizations create amazing customer and employee experiences. My books have appeared on bestseller lists including the New York Times, Wall Street Journal, USA Today and others. In 2008 the National Speakers Association inducted me into their Hall-of-Fame for lifetime achievement in the professional speaking industry.
Shep Hyken
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How To Create A "We've Been Expecting You" Service Experience

Eighty-five percent of customers buy...

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[addtoany url="http://www.coxblue.com/how-to-create-a-weve-been-expecting-you-service-experience/" title="How To Create A "We've Been Expecting You" Service Experience"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

Thinking About Starting a Business - 5 Things to Do Right Now!

Starting a business is a dream come true...

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[addtoany url="http://www.coxblue.com/thinking-about-starting-a-business-5-things-to-do-right-now/" title="Thinking About Starting a Business - 5 Things to Do Right Now!"]

Shep Hyken
Follow Me

Shep Hyken

Chief Amazement Officer at Shepard Presentations
I am the Chief Amazement Officer at Shepard Presentations. As a customer service and experience expert, I help organizations create amazing customer and employee experiences. My books have appeared on bestseller lists including the New York Times, Wall Street Journal, USA Today and others. In 2008 the National Speakers Association inducted me into their Hall-of-Fame for lifetime achievement in the professional speaking industry.
Shep Hyken
Follow Me

Seven Lessons From A Moving Company: How Service Leads To Sales

It’s been almost four years since we...

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[addtoany url="http://www.coxblue.com/seven-lessons-from-a-moving-company-how-service-leads-to-sales/" title="Seven Lessons From A Moving Company: How Service Leads To Sales"]

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

Is Your Current Technology Preventing Your Startup or Small Business from Scaling?

You’ve been working diligently to...

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[addtoany url="http://www.coxblue.com/is-your-current-technology-preventing-your-startup-or-small-business-from-scaling/" title="Is Your Current Technology Preventing Your Startup or Small Business from Scaling?"]

Murray Goldstein

Murray Goldstein

Murray Goldstein serves as the Executive Director of SMB Segment Marketing for Cox’s business services division.He has primary responsibility for small-to-midsize business-to-business acquisition, lifecycle and digital marketing for Cox Communications.As part of this role, Goldstein oversees marketing strategy across industry-leading, business-grade voice, data and video technology solutions.
Murray Goldstein

4 Ways Business WiFi Can Drive Revenue and Customer Loyalty

Gone are the days when customers viewed...

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[addtoany url="http://www.coxblue.com/4-ways-business-wifi-can-drive-revenue-and-customer-loyalty/" title="4 Ways Business WiFi Can Drive Revenue and Customer Loyalty"]

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

How Small Business Can Compete with Big Brands for Top Tech Talent

The war between companies for top tech...

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[addtoany url="http://www.coxblue.com/how-small-business-can-compete-with-big-brands-for-top-tech-talent/" title="How Small Business Can Compete with Big Brands for Top Tech Talent"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

10 Reasons Millennials Love Small Business and How You Can Win Their Business

With over 83 million individuals in the...

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[addtoany url="http://www.coxblue.com/10-reasons-millennials-love-small-business-and-how-you-can-win-their-business/" title="10 Reasons Millennials Love Small Business and How You Can Win Their Business"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

5 Important Tips for Scaling Your Startup

Given the name, it’s no surprise...

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[addtoany url="http://www.coxblue.com/5-important-tips-for-scaling-your-startup/" title="5 Important Tips for Scaling Your Startup"]

Murray Goldstein

Murray Goldstein

Murray Goldstein serves as the Executive Director of SMB Segment Marketing for Cox’s business services division.He has primary responsibility for small-to-midsize business-to-business acquisition, lifecycle and digital marketing for Cox Communications.As part of this role, Goldstein oversees marketing strategy across industry-leading, business-grade voice, data and video technology solutions.
Murray Goldstein

5 Considerations Before Ordering WiFi for Your Business

In the never-ending quest to keep up...

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[addtoany url="http://www.coxblue.com/5-considerations-before-ordering-wifi-for-your-business/" title="5 Considerations Before Ordering WiFi for Your Business"]

7 Things to Consider When Selecting an Internet Service Provider for Your Business

Because so much of your business depends...

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[addtoany url="http://www.coxblue.com/7-things-to-consider-when-selecting-an-internet-service-provider-for-your-business/" title="7 Things to Consider When Selecting an Internet Service Provider for Your Business"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

How Your Business Can Keep Up With Changing Technology Trends

The rate at which technology is changing...

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[addtoany url="http://www.coxblue.com/how-your-business-can-keep-up-with-changing-technology-trends/" title="How Your Business Can Keep Up With Changing Technology Trends"]

Jefri Yonata

Jefri Yonata

Jefri Yonata is a copy writer at BreadnBeyond, a creative animation studio. Jefri blogs regularly about video marketing and stuff for Breadnbeyond's blog.
Jefri Yonata

5 Compelling Reasons to Sell Your Craziest Ideas Using Animated Explainer Videos

Where an idea comes from is a mystery...

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[addtoany url="http://www.coxblue.com/5-compelling-reasons-to-sell-your-ideas-using-animated-explainer-videos/" title="5 Compelling Reasons to Sell Your Craziest Ideas Using Animated Explainer Videos"]

Gabriel Shaoolian

Gabriel Shaoolian

CEO and Founder at Blue Fountain Media
Digital trends expert and CEO and founder of Blue Fountain Media, a full service digital agency focused on growing brands online.
Gabriel Shaoolian

Latest posts by Gabriel Shaoolian (see all)

Logo Redesign: What To Consider When It's Time For A Brand Update

  Image Designed By: Blue Fountain...

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[addtoany url="http://www.coxblue.com/logo-redesign-what-to-consider-when-its-time-for-a-brand-update/" title="Logo Redesign: What To Consider When It's Time For A Brand Update"]

Samantha Drake
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Samantha Drake

Journalist at Samantha Drake
I’m a freelance journalist in the Philadelphia area who’s written for LexisNexis, The Washington Post, Entrepreneur.com, Smithsonian.com, Quartz, and Wharton Magazine, among other outlets. In addition to legal issues, I cover entrepreneurship, pets and animal welfare, and general interest topics. I earned a B.A. from Albright College and a graduate degree from the University of Pennsylvania.
Samantha Drake
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Latest posts by Samantha Drake (see all)

Chances Are Your Startup Is Going To Get Hacked - Here's What To Do

At the rate hackers are breaking into...

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[addtoany url="http://www.coxblue.com/chances-are-your-startup-is-going-to-get-hacked-heres-what-to-do/" title="Chances Are Your Startup Is Going To Get Hacked - Here's What To Do"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

Thinking Small: The Untapped Secret to Growth

When you’re running a small...

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[addtoany url="http://www.coxblue.com/thinking-small-the-untapped-secret-to-growth/" title="Thinking Small: The Untapped Secret to Growth"]

Kevin Kruse
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Kevin Kruse

I'm a serial entrepreneur whose companies have won both Inc 500 and Best Place to Work awards. I'm also a NY Times bestselling author and speaker. My newest book is Employee Engagement 2.0.
Kevin Kruse
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Latest posts by Kevin Kruse (see all)

These 5 Millionaires Answer Your Questions On Snapchat

Getting Rich In America. That was the...

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[addtoany url="http://www.coxblue.com/these-5-millionaires-answer-your-questions-on-snapchat/" title="These 5 Millionaires Answer Your Questions On Snapchat"]

9 Social Media Goals You Can Set for Your Business (and How to Track Them)

The thing we love most at Buffer is to...

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[addtoany url="http://www.coxblue.com/9-social-media-goals-you-can-set-for-your-business-and-how-to-track-them/" title="9 Social Media Goals You Can Set for Your Business (and How to Track Them)"]

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

6 Ways Startup and Small Business Owners Can Become Thought Leaders

Thought leaders are the informed, go-to...

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[addtoany url="http://www.coxblue.com/6-ways-startup-and-small-business-owners-can-become-thought-leaders/" title="6 Ways Startup and Small Business Owners Can Become Thought Leaders"]

Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

4 Reasons Your Startup or Small Business Needs a Social Cause or Mission

Historically social responsibility has...

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[addtoany url="http://www.coxblue.com/4-reasons-your-startup-or-small-business-needs-a-social-cause-or-mission/" title="4 Reasons Your Startup or Small Business Needs a Social Cause or Mission"]

Cari Sommer
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Cari Sommer

CEO of Sommer Communications Group, a boutique Tech PR and Communications firm.
Cari Sommer
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Latest posts by Cari Sommer (see all)

How This Daily Vitamin Startup Is Bringing Wellness To Your Doorstep

Despite the growing popularity of...

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[addtoany url="http://www.coxblue.com/how-this-daily-vitamin-startup-is-bringing-wellness-to-your-doorstep/" title="How This Daily Vitamin Startup Is Bringing Wellness To Your Doorstep"]

Richard Shapiro
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Richard Shapiro

Richard R. Shapiro founded The Center For Client Retention (TCFCR) in 1988 to provide customized research, training and consulting for Fortune 500 companies to generate a higher percentage of repeat customers.

Before founding TCFCR, Richard was with ADP for fourteen years as Vice President of Customer Satisfaction and Client Retention. He created and managed the National Account Program and was General Manager of the company’s largest region. During his tenure at ADP, sales rose from 40 million dollars to more than 4 billion, making the company one of the most profitable global service enterprises.

Widely respected for his expertise and considered a thought leader in the areas of the brand loyalty research, the customer journey and retention, Richard has spoken at numerous conferences including the Society of Consumer Affairs Professionals (SOCAP), the International Quality In Service Conference in Karlstad, Sweden, DIA Medical Information Symposium, the American Management Association, the American Marketing Association, the American Society of Quality Control, Emory University’s Center For Relationship Symposium, Customer Experience Summit and the Global Contact Center Forum in Mexico City.
Richard Shapiro
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Latest posts by Richard Shapiro (see all)

2017 Customer Experience Trends

Innovation that lets firms reach out and...

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[addtoany url="http://www.coxblue.com/2017-customer-experience-trends/" title="2017 Customer Experience Trends"]

Bernie Borges
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Bernie Borges

Founder and CEO at Find and Convert
Bernie is founder and CEO of digital marketing agency, Find and Convert. Bernie is an author, speaker, blogger, podcaster and host of the Social Business Engine digital TV show. Bernie leads transformational change that results in new levels of marketing achievements for his clients. Whether he’s influencing his team, his clients, his peers, or guests on his show, Bernie thrives on engaging in digital marketing transformation. He is a perpetual student of marketing strategy and is always pushing the envelope to achieve new outcomes that get his clients promoted. Follow Bernie on Twitter at @bernieborges.
Bernie Borges
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Live Video: Why Small Businesses Should be There

Heather Heuman is the Founder of Sweet...

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[addtoany url="http://www.coxblue.com/live-video-why-small-businesses-should-be-there/" title="Live Video: Why Small Businesses Should be There"]

Murray Goldstein

Murray Goldstein

Murray Goldstein serves as the Executive Director of SMB Segment Marketing for Cox’s business services division.He has primary responsibility for small-to-midsize business-to-business acquisition, lifecycle and digital marketing for Cox Communications.As part of this role, Goldstein oversees marketing strategy across industry-leading, business-grade voice, data and video technology solutions.
Murray Goldstein

4 Ways Small Businesses Can Protect Themselves From Cyber Attacks

Cybersecurity is important for...

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[addtoany url="http://www.coxblue.com/4-ways-small-businesses-can-protect-themselves-from-cyber-attacks/" title="4 Ways Small Businesses Can Protect Themselves From Cyber Attacks"]

Jeff Bullas

Jeff Bullas

I am a consultant, coach, mentor and speaker and work with companies and executives to optimize their online personal and company presence and brand with digital marketing and social media through the use of social media channels and other web and mobile technologies.
Jeff Bullas

7 Excuses We Use That Crush Our Dreams

The emergence of so much change has...

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[addtoany url="http://www.coxblue.com/7-excuses-we-use-that-crush-our-dreams/" title="7 Excuses We Use That Crush Our Dreams"]

Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

5 Things Startups, Small Business and Big Brands Can Learn from Each Other

5 Things Startups and Small Businesses...

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[addtoany url="http://www.coxblue.com/5-things-startups-small-business-and-big-brands-can-learn-from-each-other/" title="5 Things Startups, Small Business and Big Brands Can Learn from Each Other"]

Murray Goldstein

Murray Goldstein

Murray Goldstein serves as the Executive Director of SMB Segment Marketing for Cox’s business services division.He has primary responsibility for small-to-midsize business-to-business acquisition, lifecycle and digital marketing for Cox Communications.As part of this role, Goldstein oversees marketing strategy across industry-leading, business-grade voice, data and video technology solutions.
Murray Goldstein

Why Your Business Should Be Providing Customers With Free WiFi

As a business owner, you’re always...

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Jules Schroeder

Jules Schroeder

Founder at CreateU
Founder of CreateU, an online platform out to reimagine higher education in collaboration with the People+ Planet Project affiliated with the United Nations. At 26, I am creating a movement to empower Millennials to prosper and profit from doing what they are most passionate about through my podcast Unconventional Life, that profiles successful Millennials who earn their living in non traditional ways. I launched my first 6-figure company at the age of 18 and first 7-figure company at 22, while serving as a marketing consultant for many top companies. I am known for being a trailblazer and Millennial innovator with a unique ability to spot trends and create innovative global solutions.
Jules Schroeder

Latest posts by Jules Schroeder (see all)

5 Telltale Signs You've Got What it Takes to Be an Entrepreneur

Nowadays just about everyone wants to be...

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Martin Jones

Martin Jones is a Senior Marketing Manager with the corporate Cox Communications social media team where he assists in leading strategy, campaign ideation and marketing execution for Cox Business social media & content marketing. Today, over 1 million fans engage with Cox Communications content, campaigns and Customer Care on Facebook, Twitter, You Tube. LinkedIn and Google+.

5 Small Business Trends To Prepare for in 2017

Where does the time go? The beginning of...

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Chelsea Segal

Chelsea Segal

Chelsea Segal is the CEO of Targetwise. TARGETWISE empowers agencies, brands + marketers with results-oriented solutions that grow, nurture + maintain a social ecosphere.

Neutralizing all digital channels, we accelerate performance by applying data driven optimizationin real-time across a superior blend of mobile, video,display and email inventory. Converting the right people at the right time, we drive brand solutions, while securing optimal impact, engagement + results.
Chelsea Segal

When Is It Time to Scale Your Business?

Entrepreneurs work long hours and...

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