Tag: Age of The Customer
The Age of The Customer – Interview With Small Business Expert Jim Blasingame
If you’ve been an active entrepreneur for the last two decades, you’ve no doubt noticed that your relationship with customers has changed. You can’t attract customers in 2013 the same way you did in 1993 because something fundamental has shifted – a business is no longer in control of all the information. Thanks to the ubiquity of modern technology, that power has shifted to the customer.