Businesses continue to build technology-based platforms to encourage the sharing of information and creative thinking. The ability to engage one another quickly helps organizations to get ahead of their competitors. In reality, most business owners now rely on technology to be able to engage with their employees, both in and out of the office. Collaboration at this level also allows employees to maintain a better work-life balance.
Technology within the workplace continues to allow businesses to improve communication with employees. In addition, technology can also help expand your business more efficiently and quickly. Tools such as virtual technology, social networking, and online portals make employee engagement limitless. The expansion of business technology is also important because it elevates communication by allowing information to be exchanged using multiple channels instantaneously.
Below is a list of five different ways that you can incorporate technology in your business to increase employee interaction.
The Use of Performance Management Tools
The use of employee and self-service management tools allow employees to access and manage company data. Several different self-service portals also enable Human Resources to allow employees to perform a variety of tasks. This includes the ability to respond quickly to organizational requests such as updating their employee information, applying for jobs in different departments and reviewing and responding to job evaluations.
Managers can take advantage of tools like PerformYard in order to review employee performance and set up goal management tools. This enables employees to work with your management team to restructure their job tasks in order to work more efficiently and effectively. Performance management tools are also extremely useful for improving communication within the workplace.
The Ability to Collaborate Between Departments
Collaboration is one of the most essential methods of communication for your business. This type of communication within all departments can help to make your business successful. The collaborative efforts allow departments to differentiate between budgets, goals and project management timelines.
The use of in-house networking and intranet services allow employees located in different areas to stay connected. This enables employees to remain engaged and work between departments over the company’s network. Intranet services also facilitate a variety of different ways to share files and collaborate together simultaneously.
The Use Of Technology Based Workgroups
Employee workgroups can help your employees engage, sync and share information throughout the lifecycle of a project. The workgroups allow you to diversify your business goals between employees and share multiple points of view regarding projects such as the development of budgets, structuring timelines and streamlining communication.
SaaS platforms provide cloud-based services which are now more mainstream than the intranet and allows you to create workgroups where you can store and share information using the internet. The web-based software allow your employees to customize a variety of tasks including creating sales goals and contact list databases. In addition, collaborative workgroups allow you to see the progress of work completed by your employees and provide them with feedback.
Employee Training and Education
Training and development is an essential part of most businesses to remain competitive. Blended learning tools allow your employees to maintain a flexible schedule. Typically, blended learning consists of using e-learning tools or virtual classrooms in addition to in-person sessions. This allows employees to get the best out of their training by taking advantage of all learning styles available.
The blended learning style is an asset for employees, as the switch in education methods can stimulate their interests. As a manager or business owner, you can take advantage of these learning tools and their enthusiasm to increase employee engagement. The workers become more engaged because they have the flexibility of training at their own pace. As a result, it may also increase your employee’s work performance.
Social Engagement Within The Workplace
Social interaction using technology can help to strengthen relationships between you and your employees. The opportunity to engage socially with your employees, is also good for creating brand awareness. Employees can actively help promote your business by posting thoughts and ideas about the company and any upcoming projects or promotions. These efforts can also help your business reach potential new clients.
“When your employees reinforce what your marketing department says in its marketing projects such as websites and brochures your employees are a useful resource in helping you build your social media presence,” Rawson explains in his blog post “7 Easy Steps to Increase Employee Engagement In Social Media.” Social engagement is also a way that employees can help you find out the latest information about competitive business products or services.
Technology and the workforce environment will continue to expand throughout the years. The ability to tap into these sources will continue to help you improve your employee interactions within the company. Allowing employees access to this technology will also help to encourage ideas, improve innovation and strengthen company performance.
Lisa has more than 17 years of experience in segment marketing, customer relationship management and marketing communications with Verizon Wireless, BellSouth and AT&T. In addition to marketing leadership roles, She holds a Master’s degree in Communications from Western Kentucky University and holds a Six Sigma Green Belt certification.
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